Opinion: Diplomats remain irreplaceable even in the age of advanced technology

A commentary on Margus Laidre's article argues that diplomacy and the role of diplomats remain essential in the modern world. Even though diplomats have historically been viewed with suspicion, their function as permanent representatives and cooperation tools is indispensable. The author asserts that representing national interests does not diminish diplomats' value as bridges between nations.

In an era defined by instant digital communication and artificial intelligence, one might assume that the traditional diplomat is becoming obsolete. However, a response to Margus Laidre's recent article makes a compelling case to the contrary — that skilled human diplomacy remains as necessary as ever, regardless of how sophisticated our technology becomes.

Laidre's piece highlights a historical paradox: diplomats have long been regarded with a degree of suspicion, sometimes dismissed as little more than state-sponsored spies operating under the cover of formal representation. Yet throughout history, even the most skeptical governments have recognised the practical necessity of maintaining permanent diplomatic missions abroad. That contradiction tells us something important about how diplomacy functions at its core.

The author of the commentary agrees with Laidre's central argument and goes further, pointing out that even though a diplomat's primary duty is to represent and advance their own country's interests, this does not disqualify them from serving as a vital instrument of international cooperation. The two roles — advocate and bridge-builder — are not mutually exclusive. In fact, effective diplomacy depends on holding both in balance.

In today's geopolitical climate, with conflicts in Europe and shifting alliances across the globe, the argument for robust diplomatic engagement carries particular weight for Estonia and its Baltic neighbours. Video calls and encrypted messaging can relay information, but they cannot replicate the nuanced, trust-based relationships that experienced diplomats cultivate over years of in-person engagement.

Ultimately, the commentary serves as a reminder that technology is a tool, not a substitute for human judgement and interpersonal skill. As long as nations must navigate competing interests, resolve disputes, and build coalitions, the diplomat's role will remain not just relevant but irreplaceable.