Psychologist: AI may create emotional dependence in young people

Young people are increasingly using artificial intelligence not only for learning, but also for seeking emotional support. According to psychologist Daniel Soomer, conversational AI chatbots may offer quick relief, but at the same time can strengthen emotional dependence and spread inaccurate information.

Estonian psychologist Daniel Soomer warns that artificial intelligence is becoming an increasingly important source of emotional support for young people – and this trend brings both opportunities and risks. While conversational AI-based chatbots were previously used mainly to help with homework, young people are now turning to them with personal concerns and emotional difficulties.

According to Soomer, chatbots can indeed provide immediate relief – they are always available, do not judge, and respond instantly. This can seem very attractive to young people, especially when loved ones don't have time or when they lack the courage to ask for help. At the same time, the psychologist emphasises that constant reliance on artificial intelligence can hinder the development of genuine human relationships.

Dependence and misinformation

One of the greatest risks is emotional dependence: if young people become accustomed to resolving their inner conflicts with artificial intelligence, this can hamper their ability to turn to real people for support. Chatbots cannot replace an empathetic person who can understand the context and provide personalised feedback.

Another significant problem is the spread of inaccurate information. Chatbots can offer psychological advice that may not be scientifically justified or that even deepens problems. Young people may not always be able to critically assess whether the advice they receive from AI is suitable for their particular situation.

What to do?

Psychologists recommend that artificial intelligence use should be one part of young people's lives, but not the only or primary source of emotional support. Parents and teachers should talk to young people about critical media literacy and encourage them to seek support from real people as well – whether friends, family, or professional counsellors.